Acres Rewards Loyalty Programme


Am I Eligible?

You must be an online purchasing customer of Acres Pet Products Ltd to participate in the Acres Loyalty Points programme ("Programme").

There is no fee for enrolment in Acres Loyalty Points programme.


How do I earn Acres Loyalty Points?

Participants will earn one point for every $10(NZ) spent (rounded down to the nearest point/dollar) from purchases made directly from

Corporations and other entities may not participate. Each individual must participate separately and may have only one account within the Programme. Participants may not combine, barter or otherwise transfer Acres Loyalty Points with or to other persons.

You will earn Acres Loyalty Points when you have made full payment for a product provided that payment is not dishonoured.

Acres Loyalty Points can not be used in conjunction with any other offer.


What About Redeeming Acres Loyalty Points?

To redeem points, members login to and redeem the points at check out. 

Acres Loyalty Points are not redeemable for cash.

Points earned through the Programme expire 24 months from the date of allocation. Acres Loyalty Points that are not used before the expiry date will be forfeit.

Acres Loyalty Points are not redeemable towards the cost of delivery.

We reserve the right to suspend or exclude you from participating or continuing to participate in the Acres Loyalty Points programme if you have:

  • Breached these Terms and Conditions
  • Fraudulently gained or attempted to gain Acres Loyalty Points; or
  • Interfere with or attempt to (in any way) interfere with the Acres Loyalty Points programme or the redemption of Acres Loyalty Points or claiming of Acres Loyalty Points.

In such situations, your Acres Loyalty Points may be forfeited (with immediate effect).

All members of the loyalty programme must be residents of New Zealand.


Acres Loyalty Points – General Terms and Conditions

  1. Acres Pet Products Ltd has the right to change, limit or modify Acres Loyalty Points levels at any time with or without notice.
  2. The number of Acres Loyalty Points required to redeem any coupon, discount, voucher or such (“reward”) may be increased, any reward may be withdrawn, and restrictions on any reward or its redemption may be imposed at any time.
  3. In accumulating Acres Loyalty Points, members should not rely upon the continuing availability of any Acres Loyalty Points or Acres Loyalty Points level, and members may not be able to obtain all offered Acres Loyalty Points in all circumstances.

In relation to refunds, where a credit or reversal is received on your account, we may deduct the number of Acres Loyalty Points earned by you in respect of that credit or reversed amount. In the event an error is made on your Acres Loyalty Points account, we reserve the right to correct such error by deducting or adding the applicable amount of Acres Loyalty Points.

Acres Pet Products Ltd has the right to terminate the Acres Loyalty Points programme at any time upon prior notice to members. As of the termination date, members will no longer be able to earn Acres Loyalty Points or to redeem Acres Loyalty Points for rewards. Acres Pet Products Ltd may terminate the Programme at any time in whole or in part without advance notice in any jurisdiction(s) if required to do so by applicable law. In addition, the Programme may be suspended or terminated if events beyond Acres Pet Products Ltd reasonable control, such as computer or electronic transmission failure, materially affect Acres Pet Products Ltd ability to continue the Programme. By participating in the Acres Loyalty Points programme, you agree to these Terms and Conditions.